Utility Conservation Program Consulting
For Water & Wastewater Utilities and Municipal Water Providers
Service Description
A specialist consulting service to help water utilities design, pilot, and roll out customer-focused water efficiency programs using high-performance water flow regulators and other demand-side technologies to reduce household and business water consumption. This service supports utilities in achieving regulatory, sustainability, and leakage-reduction targets by lowering overall demand at the point of use. What This Service Is About Instead of only investing in network upgrades, utilities can achieve fast, measurable water savings by helping customers use less water every day. Malvern Aqua Tech supports utilities in building structured, scalable programs to distribute and promote: • Tap aerators and flow regulators • Shower flow regulators • WC inflow and flush reduction devices • Pressure-related comfort solutions • Simple retrofit water-saving kits Delivered through utility campaigns, local councils, housing associations, or direct-to-customer initiatives. What the Consulting Program Includes Program Design & Strategy • Definition of program objectives (demand reduction, peak flow control, drought response) • Selection of suitable customer segments (domestic, social housing, SMEs, hospitality) • Technology selection strategy based on property and usage profiles • Cost-benefit and expected water-saving impact modelling Pilot Program Development • Design of small-scale pilot trials • Selection of target areas or customer groups • Device selection and installation strategy • Measurement and verification approach Supporting utilities before committing to full roll-out programs. Distribution & Delivery Models Advisory support for: • Postal delivery kits • Installer-led retrofit programs • Community outreach events • Partnerships with councils and housing providers • Integration with leak detection and smart meter campaigns Measurement, Reporting & ROI • Defining KPIs for program performance • Water savings estimation methods • Customer adoption tracking • Support for regulatory and ESG reporting • Business case development for internal approvals Training & Stakeholder Engagement • Training for utility customer service and outreach teams • Installer and contractor briefings • Educational materials for customers • Behaviour change integration with device programs Suitable For • Regional water and wastewater utilities • Municipal water departments • Local councils and housing associations • Water efficiency program
Cancellation Policy
Malvern Aqua Tech – Service Booking Policy We value your time and strive to provide the best possible service. To ensure smooth scheduling and fair availability for all customers, please review our booking policy below: Booking Confirmation All service bookings are confirmed upon receiving your request and scheduling details. You will receive a confirmation email or message with your service date, time, and details. Rescheduling If you need to reschedule, please contact us at least 12 hours before your scheduled appointment. Rescheduling requests made with less than 12 hours’ notice may be subject to availability and a rescheduling fee. Cancellations To cancel your booking, please notify us at least 12 hours in advance. Cancellations made with less than 12 hours’ notice may incur a cancellation fee of 20%. Late or Missed Appointments If you are running late, please let us know as soon as possible. If you miss your appointment without notice, the full service fee may be charged. Emergency Exceptions We understand emergencies happen. In exceptional circumstances, fees may be waived at our discretion.
Contact Details
07577277823
robert.k@robertkurek.com
Malvern, UK